Nieuport Aviation welcomes travellers back to the Passenger Terminal at Billy Bishop Toronto City Airport!

September 8, 2021

*Updated January 20, 2022 in light of new Safe Travels developments

TORONTO, ON (September 8, 2021) – Nieuport Aviation is pleased to welcome travellers back to the passenger terminal at Billy Bishop Toronto City Airport (BBTCA) as airline partners resume scheduled passenger flights from YTZ.

A safe, comfortable and successful return to passenger air travel from Toronto City Airport is Nieuport’s number one priority. Through the course of the pandemic Nieuport has worked closely with PortsToronto, local health authorities, Transport Canada and our airline partners to ensure passengers, staff and partners can pass through the terminal safely and with confidence.

“At Nieuport, our top priority is to provide a safe, comfortable and positive passenger experience for all travellers moving to and from Toronto’s downtown core. We are proud to welcome passengers, staff and partners back to the terminal and look forward to working together with our partners and stakeholders to support a robust return to domestic and international air travel as a key part of our city and region’s economic recovery.” – Neil Pakey, CEO of Nieuport Aviation

Private Business Pods in Nieuport's Domestic Passenger Lounge

This includes the development and introduction of the YTZ SafeTravels program in collaboration with PortsToronto to ensure a healthy and safe environment for all employees and passengers, along with new protective measures and enhancements in the passenger terminal, namely:

  • Signage, floor and wall markers to support physical distancing and increased health and safety measures throughout the terminal
  • Enhanced cleaning measures across all high-touch areas and in public spaces
  • Plexiglass installation and new touchless technologies to reduce face-to-face contact where possible
  • Modified seating arrangements throughout the passenger lounges and designated “family zones” to better support traveller needs
  • Adherence to masking requirements in all public parts of the terminal in line with regulations
  • Installation of hand sanitizer stations at key locations throughout the terminal
  • Occupancy limits in close-proximity spaces in line with local regulations
Domestic Passenger Lounge Family Zone

Nieuport is also pleased to resume its convenient and complimentary shuttle bus services for passengers, operating daily between the airport and downtown Toronto. These shuttles will be operating at a reduced passenger capacity to help maintain physical distancing.

Complimentary BBTCA shuttle busses with additional health and safety measures

Thanks to these measures, YTZ has been certified safe for travel as part of the Airports Council International (ACI) Airport Health Accreditation program (AHA), ensuring passengers can feel confident about returning to the airport and travelling once again.

Enhanced Health and Safety Signage at BBTCA

These measures are just some of the recent investments made by Nieuport to ensure an exceptional passenger experience at Toronto City Airport. This includes more than $50 million in enhancements to the passenger terminal Airport since 2015, including over 12,000 square feet in newly designed lounges with modern and contemporary décor, new comfortable seating to suit a variety of personal and group travel needs, and new and improved on-the-go working options for business travellers.

Bright and Open Domestic Passenger Lounge at BBTCA

Nieuport will continue to invest in additional upgrades to enhance the passenger experience for travellers at YTZ, including plans to introduce a U.S. Customs and Border Protection Pre-Clearance facility for transborder travellers in the near future, with more exciting upgrades to be announced soon.

So sit back, relax and let Nieuport re-introduce you to the exceptional, convenient and accessible travel experience you’ve been missing for so long. We can’t wait to welcome you back.

Update: As of Thursday, January 20, 2022, Nieuport is delighted to announce it has also been awarded the Tourism Industry Association of Ontario #SafeTravels Stamp. The Safe Travels Stamp is an international symbol designed to allow travelers to recognize governments and companies around the world, which have adopted health and hygiene, standardized protocols – so consumers can experience ‘Safe Travels’.

“Congratulations to Nieuport Aviation on obtaining your Safe Travels Stamp. Tourism businesses across Canada are looking to help citizens rediscover their country when local government restrictions on gatherings and operations are lifted; the Safe Travels Stamp is an excellent way to ensure the consumer feels safe and comfortable when doing so. When they see the ‘Safe Travels Stamp’ has been awarded to the destination or business, they will know that they are upholding the highest standards of health and safety and demonstrating they are adhering to the global health protocols issued by the WTTC.” - Chris Bloore, TIAO President & CEO

Nieuport Aviation Infrastructure Partners
1 Island Airport, P.O. Box 2-7,
Toronto, ON
M5V 1A1
Terminal Hours

Daily (Mon - Sun)

5:00AM - 11:59PM

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